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Participant
April 30, 2021
Question

Sign in Problem

  • April 30, 2021
  • 1 reply
  • 181 views

I cannot sign in to my account on the creative cloud

it's given me a message "there was an error with this action. Try again later"!

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
May 1, 2021

check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

 

if your account looks ok, sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html