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Participant
January 14, 2013
Answered

Sign In Required for Cloud based software

  • January 14, 2013
  • 1 reply
  • 448 views

I'm a cloud subscriber for all my creative software (Id, Ps, Ai, Mu, Eg, Br) and I'm being prompted to register my products upon opening and provide a serial number. Shouldn't my products already be registered? How can I fix this problem?

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Correct answer JairajMike

Hi Cameron,

   Probably the Adobe Application Manager is not updated. Please install the latest version of AAM from the below link:

http://www.adobe.com/applicationmanagerpatch/index.html

Once you update, please launch the software and select "License this software" and enter your Adobe ID and password which is used to place the Order and click next. By this the Subscription should activate and shouldn't as for a serial number.

Regards,

Jairaj

1 reply

JairajMike
JairajMikeCorrect answer
Participating Frequently
January 14, 2013

Hi Cameron,

   Probably the Adobe Application Manager is not updated. Please install the latest version of AAM from the below link:

http://www.adobe.com/applicationmanagerpatch/index.html

Once you update, please launch the software and select "License this software" and enter your Adobe ID and password which is used to place the Order and click next. By this the Subscription should activate and shouldn't as for a serial number.

Regards,

Jairaj