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Participant
February 16, 2021
Question

slow, slow, slow

  • February 16, 2021
  • 2 replies
  • 807 views

this is absolutely the worst software to install. it took me over an hour and now it's updating again and says it will take at least another half hour. what the fat is up with all those sign-ins and security codes???? I'm really sorry that I decided to upgrade from version 2013 because this is stupid. you can install the entire Microsoft office in less than 10 minutes.  I'd give anything to just have my money back

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2 replies

Participant
March 7, 2023

I have the very same concern. On a very speedy Windows 10 machine I first installed old Lightroom 5, which took a few minutes. Now I downloaded PS Elements 2023, the download took a minute. But the installation takes more than 60 minutes. That is horrible and makes me dislike Adobe software.

Participant
March 7, 2023

I rebooted and again have 48-50 minutes left. My machine is brand new installed, there is no excuse for this horrible installation time. CPU is 2%, network is 0%. SO no idea what causes this nonsensical time. Now, while writin this, the estimtated installation time went down to 22-24 minutes, So that would "just" be 30 minutes. Still unacceptable.

Participant
March 7, 2023

Now it hangs forever at 22-24 minutes, So in all > 1 hour. Unacceptable.

 

I did not turn on UAC as recommended at the begin of setup, instead I started the installer as admin. I wont restart again what UAC.

cookiezzzAuthor
Participant
February 16, 2021

it's still updating.  this is crazy.  who wrote this crap?

Jeffrey_A_Wright
Community Manager
Community Manager
February 16, 2021

Cookiezzz, I am sorry you are encountering so many problems. Which Adobe software or service are you attempting to install?

cookiezzzAuthor
Participant
February 16, 2021

photoshop elements 2020.  and it's still updating itself. after an hour it's still at 50%.  who ever heard of software taking this long to install???