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cynthiaw13595995
Participant
March 3, 2016
Answered

so all of a sudden my photoshop is not working. it says i need to renew the liscense? what do i do?

  • March 3, 2016
  • 2 replies
  • 215 views

so all of a sudden my photoshop is not working and i need it for my business. it says i need to renew the liscence? what do i do. it said to reinstall but i've moved and it was installed years ago.

no idea where the discs are! help?

    This topic has been closed for replies.
    Correct answer Bani Verma

    Hi Cynthiaw13595995,

    We'll be happy to assist you, but before that we need to know some more information like,

    Which version of Adobe Photoshop you have purchased?

    What is the exact error code/message if you are getting any?

    What operating system you are using with the version?

    Till then please refer to the below links:

    Troubleshoot Adobe activation and deactivation issues

    Solutions to sign-in, activation, and connection errors with Creative Cloud and Creative Suite applications

    "Activation limit reached" or "Sign-in failed error" with Adobe apps

    2 replies

    Bani Verma
    Bani VermaCorrect answer
    Legend
    March 7, 2016

    Hi Cynthiaw13595995,

    We'll be happy to assist you, but before that we need to know some more information like,

    Which version of Adobe Photoshop you have purchased?

    What is the exact error code/message if you are getting any?

    What operating system you are using with the version?

    Till then please refer to the below links:

    Troubleshoot Adobe activation and deactivation issues

    Solutions to sign-in, activation, and connection errors with Creative Cloud and Creative Suite applications

    "Activation limit reached" or "Sign-in failed error" with Adobe apps

    cynthiaw13595995
    Participant
    March 3, 2016

    help?