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Participant
November 25, 2020
Question

software download

  • November 25, 2020
  • 1 reply
  • 179 views

I have a full subscription and when I get into the cloud I can't download all my software just the trial version.

This topic has been closed for replies.

1 reply

Community Expert
November 25, 2020

Please check your account if the payment is done correctly.

Please also check if your computer is met the system requirements: Adobe Creative Cloud system requirements

 

See here for further infos:Purchased Creative Cloud apps appear as trial versions (adobe.com)

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI