Skip to main content
Participant
November 14, 2022
Question

Software incompativel com o meu MAC

  • November 14, 2022
  • 1 reply
  • 676 views

Ola. O meu mac não atualiza mais. Ele esta na versão MOJAVE 10.14.6.

Voces podem me enviar os programas: Illustrator, photoshop, acrobat, indesign, font manager para essa ersão de sistema por favor? Obrigada

    This topic has been closed for replies.

    1 reply

    John T Smith
    Community Expert
    Community Expert
    November 14, 2022

    Adobe now offers the current and ONE older version via the online program manager
    Go here for all older links https://prodesigntools.com/adobe-direct-download-links.html
    -Prodesigntools is an official Adobe partner, and the links go to Adobe, not a 3rd party site

     

    IF/When you do have a download, be sure to copy it to AT LEAST one external device
    -you should ALWAYS keep a copy (or two!) on an external device
    -since Adobe DOES SOMETIMES REMOVE OLD VERSIONS FROM THE SERVER
    -a usb flash drive or external hard drive, or write to a CD or DVD

     

    Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

    kglad
    Community Expert
    Community Expert
    November 14, 2022

    cc 2021 is the last version compatible with your os.  for that (and cc 2020), you must contact adobe support*.

     

    if you can use cc 2019, use @John T Smith's prodesigntools.com link

     

    *

    use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human

    p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

    p.p.s. you can also use twitter to tweet @AdobeCare

    p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true