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Participant
June 27, 2025
Question

SOLUTION POUR CS5 ILLUSTRATOR ET PHOTOSHOP

  • June 27, 2025
  • 3 replies
  • 333 views

Bonjour. J'ai une version CS5 que j'adore utiliser car elle est parfaite pour ce que je fais. Je n'aime pas les versions récentes. Cependant, j'ai windows 11 et ADOBE m'indique que je ne peux plus utiliser ce logiciel faute de numéro de série valide. Je ne peux pas désactiver la licence depuis mon ancien PC et donc je ne peux plus utiliser mon bon CS5. Quelqu'un a t'il une solution ou est il confronté au problème qu'il est parvenu à résoudre ? Merci pour vos réponses.

3 replies

kglad
Community Expert
Community Expert
June 27, 2025

your os isn't the problem.  the problem is the serial number.

 

a screenshot of the message you see after entering the serial number would be helpful.

Kevin Stohlmeyer
Community Expert
Community Expert
June 27, 2025

@pbpictures2 As @AxelMatt mentioned, If you cannot deactivate the previous license, then you are unfortunately stuck. Adobe no longer supports CS5 and Customer Care will not extend license activations. Offline activation will not work as it still requires you to have deactivated the previous install prior to attempting to activate the new install. 

AxelMatt
Community Expert
Community Expert
June 27, 2025

What the exact error message that you get when you try to activate you CS5 product?

 

Try the offline activation for your products as described as Solutionj 2 in the linked document.

https://helpx.adobe.com/creative-suite/kb/serial-number-validation-launching-cs6.html

 

But be aware: if you have reached your activation limit and you don't have any chance to deactivate an older installation you're out of luck. Adobe has stopped the support of CS - CS6 and the resetting of the actiovation counter isn't possible anymore.

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo