Some CC applications needing to be reinstalled daily?

Question

Every morning I have to reinstall certain Adobe applications. This is a store computer that communicates with our printers and every morning when I log on to the computer, InDesign and Acrobat (2 of our most used programs) need to be installed again. This has been happening daily since we installed them for the first time. The Adobe CC application itself does not uninstall, and Photoshop has never needed to be reinstalled. I am not getting any error messages from Adobe, just every morning the applications are uninstalled. Reinstalling InDesign and Acrobat only takes about 5 minutes, but it is annoying to have to do it daily. I do not know if this is a Windows or Adobe problem, but as far as I can tell there are not any Windows settings that are making this happen and like I said, it only happens with InDesign and Acrobat. The CC application and Photoshop have stayed installed since day 1. Any assistance would be greatly appreciated.

Govardhan.V · Accepted Answer

If you notice that the apps are uninstalled again, run the Adobe Cleaner tool and check if those applications are available among the list.

If yes, select the apps and uninstall from Cleaner tool :

Use the Creative Cloud Cleaner Tool to solve installation problems

Once removed , restart the computer and then install the same from Adobe Creative Cloud desktop application.

if you still face same issue , Create an new Administrator account and reinstall the application and monitor the apps behavior.

Let us know if you need further assistance.

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