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glaustin
Inspiring
January 25, 2019
Question

Some Quick Advice Please Re. Uninstalling Old Versions

  • January 25, 2019
  • 2 replies
  • 245 views

Hi Guys

Can someone advise me please? I still have PPr/ Ae/ Au/Ps/Dr CC2017 versions on a Win10 machine and I want to uninstall that version. I have seen the instructions for the uninstall tool. It says uninstall first from the Windows Control Panel and then run the Adobe tool. Is that really the best way? I had it in mind I just ran the uninstall tool from when I uninstalled a while ago. I obviously want to ensure I leave nothing on the PC.

Regards,

Graham

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2 replies

Nancy OShea
Community Expert
Community Expert
January 26, 2019
  1. Uninstall with the Windows program remover. 
  2. Restart computer.
  3. Run the Adobe CC Cleaner tool.

Use the Creative Cloud Cleaner Tool to solve installation problems

Nancy O'Shea— Product User & Community Expert
Abambo
Community Expert
Community Expert
January 26, 2019

The uninstall tool is what is called by the Windows control panel.

ABAMBO | Hard- and Software Engineer | Photographer