Skip to main content
P
please_help
Participant
March 6, 2012
Question

Someone please respond

  • March 6, 2012
  • 1 reply
  • 878 views

Please help me - I have waited for 5 days an absolutly no response.  I accidently entered the incorrect email address for the educational email - I tried to change it via the update contact information link and no one is responding.  I have an educational version that was approved however the number to my email and it was the wrong email adress.   Right now my software is a very expensive coaster.  Please someone help me!  The website varification said it would take 2 business days however it has been longer than that an no response.

    This topic has been closed for replies.

    1 reply

    Preran
    Preran
    Legend
    March 6, 2012

    I'd suggest that you contact customer support (http://www.adobe.com/support/contact/). This page has various options (chat, email, contact numbers) using which you can contact Adobe customer support. Meanwhile, I'll check to see if I can get someone to contact you.

    Gautham_K
    Gautham_K
    Participating Frequently
    March 6, 2012

    Hi,

    I would recommend contacting support as advised by Preran as the process varies depending your region and mode of purchase.

    Thanks

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices