Spark loads so slow or not at all!

Forum|Forum|6 years ago
November 23, 2019
4 replies
3685 views

Spark is such a great program but so unbelievably mismanaged on the IT side - when it works its great but so so often it just does not load the projects or takes forever - it is absolutley unreliable as a professional tool. I pay for an adobe monthly subscription and learning InDesign is way beyond what I need for certain projects. Why can't either adobe solve this or make availble as an app and not online? Why be the only program I have ever used in any context that doesnt work much of the time? How can Adobe be content with this? Its not excusable and needs to be addresssed. You can't sell a non working program.

This topic has been closed for replies.

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defaultvti0lz9ckgy7

Participant

I did not realize it was this unreliable until today. Ive been trying to load an old project. I'm a professor and give students assignments to do on Spark. But if the projects are not easily accesible to them, I might have to rethink the platform. Ive deleted cookies, history, tried every browser I have. Tried mac and pc. Old projects do not seem to be loading

Nancy OShea

Community Expert

Hi @defaultvti0lz9ckgy7,

You resurrected an old topic from 2019.

Spark Post, Spark Pages or Spark Video?
Which browsers are you and your students using?
Published Spark projects should be accessible online from any modern web browser that does not have script blockers.
Please post the problem URL here.

Nancy O'Shea— Product User & Community Expert

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defaultvti0lz9ckgy7

Participant

I am having problems with Spark Posts. This one for example https://spark.adobe.com/sp/design/post/urn:aaid:sc:US:bfcbbfa3-aa70-4ae2-85c0-eb8f88a6eb2e

I have tried opening the file on Chrome, Safari, Firefox, and whatever the windows one is called. I wont open on any. No projects older than a year seem to be opening at all. My students use all different types of browsers as well and they mostly do pages.

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shearerimage

Participant

I have been having the same issue building a site on my mac. It's incredibly frustrating/unreliable. Is there an update to fix this? Thanks.

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defaultr93wnpalaxxi

Participant

Things seem to work fine in google chrome, but the issue persists in safari...

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defaultwu6poopbll4a

Participant

performs very inconsistenly, fairly speedy sometimes, other times a project might take over almost an hour to duplicate. All of my projects are short, 35 second videos. Don't understand why its so inconsistent,