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H
hreece
Participant
February 20, 2020
Question

Spark Video

  • February 20, 2020
  • 2 replies
  • 1070 views

When using Spark, I keep getting this error message.

 

Bad connection

Sorry, we are having trouble connecting to our servers.

Error: E_FETCH_COMPOSITION
Status: 500
Request ID: R07BUqWQMMBGzsd3CS1ohE4lXJGEOumn
This topic has been closed for replies.

2 replies

Bbystar
Bbystar
Participant
August 6, 2021

were you able to fix this? I'm struggling with it all morning. same error message. Customer Support basically told me to take a hike. They don't know anything about the actual apps and connections. Apparently, the live support for Spark no longer exists

 

LinSims
Community Expert
LinSimsCommunity Expert
Community Expert
February 20, 2020

Help for Spark is found here: 

https://adobespark.zendesk.com/hc/en-us/categories/202688167-Adobe-Spark

 

You will need to repost your message there.

 

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