On my computer, the videos on Spark are not loading. Ive tried closing the browser and restarting the computer. Web pages and posts work yet its just videos. I couldnt find any other help so please tell me why the videos are not loading.
Hi Collin,
If you have a paid membership you can contact our phone/chat support for assistance here:
Sign in with Adobe ID associated with your membership and select Spark > Troubleshoot > Show me my contact options
From there you should see contact options to reach phone or chat support at the bottom of the page.
Hope that helps,
- Dave
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