special accomodation [ACE exam]

I tried taking the Adobe premiere pro Certified Expert exams today, but couldn't because of a challenge in my name on the documents and the profile. I was given an option to provide two names, but my ID carried three, which was seen as a discrepancy.

I wish to request for an exception to be able to take the exams again, even if tomorrow. I don't have the funds to schedule a new one, and my names are not incorrect, as I provided three documents to show, just that my profile name/exam name did not carry all three names.

Please assist in any way, because I need to get certified, and have waited 3 years for this opportunity.

Thank you for your kind consideration.