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Participant
December 23, 2019
Question

Списание средств с карты

  • December 23, 2019
  • 2 replies
  • 272 views

Я оформила подписку на 7бесплатных дней. 7 дней не истекли, но с моей карты списались 450р81коп.Прошу вернуть деньги!

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2 replies

Nancy OShea
Community Expert
Community Expert
December 23, 2019

There are many reasons why a free 7 day trial could expire early. See link below for details.

Unfortunately, nobody can reset a free trial.  

https://helpx.adobe.com/download-install/kb/trial-software-expired-early.html

 

 

 

 

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
December 23, 2019

Google translate

I signed up for 7 free days. 7 days have not expired, but 450r81kop have been debited from my card. 
I ask for a refund!

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html