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Question

Steps to fully uninstall Creative cloud apps from Mac

Forum|Forum|7 months ago
July 4, 2025
2 replies
886 views

So I do or do not try to unintall or delete the Adobe suite / all apps before taking the steps anew to download Reader only and then upgrade to the full Adobe Pro installation? Do you have steps to how to best / fully uninstall/delete what initially added Creative Cloud to my Mac? Thanks!

Community Expert

Community Expert

Adobe Creative Cloud Cleaner

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Adobe AcroCleaner

https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

Hope that helps.

Nancy O'Shea— Product User & Community Expert

Community Expert

Community Expert

to do a clean cc install carefully following each applicable step:

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html