Skip to main content
justinb47290310
justinb47290310
Participant
March 27, 2017
Answered

Still getting warnings after I paid amount

  • March 27, 2017
  • 1 reply
  • 1107 views

Hey, I just finally re-paid my amount by credit card to re-new Creative Cloud. But for some reason, I still keep getting warnings about how I need to re-pay my account. Did I do something wrong?

This topic has been closed for replies.
Correct answer puneeta23771395

Hi Justin,

I checked your account and found that payment was failed earlier and then you have updated your credit card details. However your account is not charged yet. Please wait for next 24 hours for your account to get charged and become active.

For more information you can contact Adobe customer support at

https://helpx.adobe.com/contact.html

1 reply

puneeta23771395
puneeta23771395Correct answer
Participating Frequently
March 27, 2017

Hi Justin,

I checked your account and found that payment was failed earlier and then you have updated your credit card details. However your account is not charged yet. Please wait for next 24 hours for your account to get charged and become active.

For more information you can contact Adobe customer support at

https://helpx.adobe.com/contact.html

justinb47290310
justinb47290310Author
Participant
March 28, 2017

I've waited the last couple of days, but I'm still getting the same warning about how there's a problem with my payment. Are you sure I'm not doing anything wrong?

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices