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Participant
March 30, 2021
Question

Still running PS 2015

  • March 30, 2021
  • 1 reply
  • 147 views

I pay monthly for Adobe CC and have realised Im still running PS 2015? I tried updating and nothing has changed. How do I get PS 2021? And will this require all my actions to be reloaded, current program info below. Please help!! Thank you

 

Adobe Photoshop Version: 2015.1.2 20160113.r.355 2016/01/13:23:59:59 CL 1059143 x64
Operating System: Windows 10 64-bit
Version: 10 or greater
System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2592 MHz
Built-in memory: 16298 MB
Free memory: 11265 MB
Memory available to Photoshop: 14502 MB
Memory used by Photoshop: 70 %

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1 reply

AxelMatt
Community Expert
Community Expert
March 30, 2021

...

Operating System: Windows 10 64-bit
Version: 10 or greater

....

Which version of Windows 10 you are exactly using?

It is possible that your Windows version doesn't match the system requirementsof the recent Photoshop version.

 

You can also take a look here: Available updates not listed for Adobe Creative Cloud apps

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI