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Art by Aage
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January 23, 2014
Answered

Stolen PC

  • January 23, 2014
  • 1 reply
  • 168 views

Is there any way I can disable My Creative Cloud apps on a PC that was stolen from me? This would be an issue, since I don't want others to be able to enter my creative cloud, and use my apps..

    This topic has been closed for replies.
    Correct answer kglad

    on any computer that you have been signed-out of your cc desktop app, your adobe cc apps will not be useable.

    if you sign into creative cloud on a 3rd computer, you will be prompted to sign all other (two) computer out of cc.  that will prevent the user of your stolen pc from using your cc app unless they also have your password.

    you can change your password, if needed here, http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

    or you can contact adobe support for help signing out all computers from cc, http://helpx.adobe.com/contact.html?product=flash&topic=using-my-product-or-service

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    January 23, 2014

    on any computer that you have been signed-out of your cc desktop app, your adobe cc apps will not be useable.

    if you sign into creative cloud on a 3rd computer, you will be prompted to sign all other (two) computer out of cc.  that will prevent the user of your stolen pc from using your cc app unless they also have your password.

    you can change your password, if needed here, http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

    or you can contact adobe support for help signing out all computers from cc, http://helpx.adobe.com/contact.html?product=flash&topic=using-my-product-or-service

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