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chitravis
Participant
March 6, 2019
Question

Stop stock photo auto downloading

  • March 6, 2019
  • 3 replies
  • 2125 views

I'm using subscription based CC and it keeps automatically downloading what seems to be sample stock photos to appdata\roaming\adobe\ccx welcome. If I delete the images they come back when I restart my machine. Is there a way to stop this?

This topic has been closed for replies.

3 replies

David__B
Adobe Employee
Adobe Employee
March 7, 2019

Hi Chitravis,

I think these are screenshots for tutorial content which gets automatically downloaded in the background.

Best,

- Dave

chitravis
chitravisAuthor
Participant
March 7, 2019

Is there a way to turn it off or prevent it from downloading them?

David__B
Adobe Employee
Adobe Employee
March 7, 2019

Not that I'm aware of

I found this semi related discussion in case its helpful

Adobe Creative Cloud - roaming profile space issue

WendellaBee
Adobe Employee
Adobe Employee
March 7, 2019

This is a Creative Cloud issue, Stock does not have any sample images nor does it have anything that would be installed on a user's system.

Participating Frequently
May 3, 2024

Hi WendellaBee, what are these files then if not Stock sample images?

C:\Users\username\AppData\Roaming\Adobe\CCX Welcome\stock\assets

kglad
Community Expert
Community Expert
May 4, 2024

look(ed) like stock images to me.  i just zipped them (in prep for deleting), restarted my computer and they are gone:

 

 

kglad
Community Expert
Community Expert
March 7, 2019
Participating Frequently
May 3, 2024

This is an issue with CCX and not specifically Stock, which is just an example folder that gets populated on the C drive and eats up valuable space.