Participant

Question

Stop stock photo auto downloading

Forum|Forum|6 years ago
March 6, 2019
3 replies
2125 views

I'm using subscription based CC and it keeps automatically downloading what seems to be sample stock photos to appdata\roaming\adobe\ccx welcome. If I delete the images they come back when I restart my machine. Is there a way to stop this?

Creative Cloud

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David__B

Adobe Employee

Hi Chitravis,

I think these are screenshots for tutorial content which gets automatically downloaded in the background.

Best,

- Dave

chitravisAuthor

Participant

Is there a way to turn it off or prevent it from downloading them?

David__B

Adobe Employee

Not that I'm aware of

I found this semi related discussion in case its helpful

Adobe Creative Cloud - roaming profile space issue

WendellaBee

Adobe Employee

This is a Creative Cloud issue, Stock does not have any sample images nor does it have anything that would be installed on a user's system.

C

craigc58891142

Participating Frequently

Hi WendellaBee, what are these files then if not Stock sample images?

C:\Users\username\AppData\Roaming\Adobe\CCX Welcome\stock\assets

kglad

Community Expert

look(ed) like stock images to me. i just zipped them (in prep for deleting), restarted my computer and they are gone:

kglad

Community Expert

[moved from Adobe Creative Cloud to Adobe Stock]

C

craigc58891142

Participating Frequently

This is an issue with CCX and not specifically Stock, which is just an example folder that gets populated on the C drive and eats up valuable space.

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