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October 7, 2012
Question

Strange error in PS(64 bit) and AE CS6

  • October 7, 2012
  • 1 reply
  • 513 views

Ok hi everyone this is my first post here,

So for my background, you can say that I have qiute a lat of experience with Adobe products. I know PS, Fl, Dreamweaver, AE, Au and I just got the Master Collection CS6 Educational Version. My laptop is a Lenovo Y470 with good spces.

And what happened is... a few months back, I installed Win 8 Pro(full version for Dreamspark) and of course my Master Collection with it. It worked PERFECTLY fine with no problems at all. I made 2 clips in that period of time so I don't think there is any compatability problem.

A few days back, after I got and installed my SSD and doing a clean installation again, a saw this problem:

http://i626.photobucket.com/albums/tt346/zamakkat/Screenshot9.png

And after trying to make something:

http://i626.photobucket.com/albums/tt346/zamakkat/Screenshot10.png

So my problem is, the Main View pane is GONE! The most important part of the workspace is not there. HOWEVER, everything else is functional and works with no problem(in AE I can even do RAM Preview with sound out of it)

Also this happens with AE and PS(64 bit) ONLY. Other software like Flash, PS 32 bit... is normal. I tried resetting the workspace to Standard,  I unintalled everything and installed it again TWICE and the problem stays. Googled with no hope too. And all software and drivers are up-to-date.

I am really wondering WHY evrything is exactly the same as before the clean installation but these 2 wont work(and these 2 I need the most)

Here are a few extra pics:

http://i626.photobucket.com/albums/tt346/zamakkat/Screenshot7.png

http://i626.photobucket.com/albums/tt346/zamakkat/Screenshot8.png

PS 64 bit, clearly still funtional but "blind" can't really see what I am drawing

http://i626.photobucket.com/albums/tt346/zamakkat/Screenshot6.png

Clearly some kind of lag with AE:(

Can somebody please help me with this I would really appreciate it. I really need to fix this to do my assignments without having to borrow my friends' laptops.

Thank you in advance.

This topic has been closed for replies.

1 reply

Mylenium
Legend
October 8, 2012

Update you graphics driver/ use whatever version worked before. The joys of using beta software....

Mylenium

October 8, 2012

Hi,

Thanks for the responce but just to be a bit clearer, this version of Win 8 is FULL Pro version from Dreamspark Premium, it's not a beta or RTM or anything like that. AND it WORKED before on the same laptop and same OS/drivers.

Any other soulution anyone can think of?

Jeffrey_A_Wright
Legend
October 8, 2012

Zamakkat92 actually if you have the released version of Windows 8 then it would be the Released To Manufacturing version.

I would recommend you post your inquiries however in both the Photoshop - http://forums.adobe.com/community/photoshop and After Effects - http://forums.adobe.com/community/aftereffects_general_discussion forum.  As this seems to be a possible compatibility or driver issue under Windows 8 as opposed to a download or installation issue.