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esthyniet
esthyniet
Participant
November 16, 2016
Answered

Stuck at 99% downloaded with Indesign CC 2017

  • November 16, 2016
  • 2 replies
  • 6713 views

Hello,

I am having this issue:

I have successfully installed Photoshop and Illustrator but with Indesign no luck. I always get stuck on 99%. From pressing button Install, it jumps directly to 99% and then creative cloud notification appears : "you have successfully installed indesign". Unfortunately, after this Indesign goes back to list of applications available to install. I had a trial version of Indesign but i removed it before trying to install the complete version.

Please let me know what can be wrong.

Thank you

This topic has been closed for replies.
Correct answer kglad

restart your computer and then check the installation directory to see if id is installed and working.

2 replies

@connect-cx
@connect-cx
Participant
December 29, 2016

I have the same problem, and this does not resolve it. Should I un-install the CS software, then re-install it?

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
November 16, 2016

restart your computer and then check the installation directory to see if id is installed and working.

kglad
Community Expert
kgladCommunity Expert
Community Expert
December 29, 2016

what does your cc desktop app show after restarting your computer?

@connect-cx
@connect-cx
Participant
December 30, 2016

Only that InDesign had not installed. It went back below the "find additional apps" bar in the CC window.

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