Stuck in "initializing creative cloud..."

start here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

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