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Participant
March 30, 2017
Question

Stuck in the email verification page

  • March 30, 2017
  • 2 replies
  • 1029 views

I accidentally mistyped my email during registration so the verification email cant be sent to my email address. Ive already created an account but whenever i open the adobe cloud app, its stuck on the email verification which asks me to verify an email account that is not even mine. Is there any other way to open the adobe cloud app with my account?

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2 replies

Kanikas
Legend
April 5, 2017

Hi Umar ,

Please refer the link shared below where a similar issue has been addressed:

Creative cloud won't let me switch emails! :(

Hope this helps.

Feel free to update the thread for any other query.

Just Shoot Me
Legend
March 30, 2017

Create a new account with ALL the correct info then use that Correct email in the CC DTA. You may need to uninstall every Adobe app and use the CC cleaner tool to make sure nothing is left then reinstall.