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Participant
February 2, 2018
Answered

Stuck on "Verify your Email" screen within ACC Application. Unable to sign out.

  • February 2, 2018
  • 2 replies
  • 793 views

Hello there,

     The title says it all. I haven't the ability to sign out and get out of the application. The email I've used is a school one with no access to the verification email. I've reinstalled the ACC Application from my File Explorer and through the Adobe website with and without an account signed in. Any assistance pertaining to command keys I can use to sign out would be greatly appreciated!

This topic has been closed for replies.
Correct answer John T Smith

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the Covid virus, so wait times are long
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
.
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
- or Twitter tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

2 replies

Participant
March 9, 2023

i was sighned up with google

 

Kanikas
Community Manager
Community Manager
March 9, 2023

Hi, 

 

We're here to help you!

Do you mind sharing more details on the issue you are facing? Is this regarding sign-in? 

 

-Kanika 

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
February 2, 2018

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the Covid virus, so wait times are long
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
.
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
- or Twitter tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730