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September 12, 2019
Question

student account deal

  • September 12, 2019
  • 1 reply
  • 218 views

Hi! I believe I have a student account, but I just tried to cancel and it was about to charge me $40 for that. Is this a circumstance of the student plan? If so, should I just cancel now? I am trying to find the cheapest option. Thank you!

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    1 reply

    DelphiZoa
    Participating Frequently
    September 12, 2019

    Hi Maddiefarlow,

     

    If you are enrolled in a student plan, it is an annual contract paid monthly. Therefore, it is subject to the cancellation terms that go with that type of plan. Namely, if you cancel early, you will be charged a termination fee that is 50% of the remaining obligation on your contract. So, for example, if you have four months left at $19.99 per month, you still owe just under $80 on your contract, and you will be charged $40 for cancelling early.

     

    Assuming this is the case for you, the cheapest option is to cancel early, since you will only be responsible for half the remaining cost. If this isn't your situation, please let us know in more detail the nature of what's happening, and we will try to help.