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Participant
July 2, 2023
Question

student discount after graduating

  • July 2, 2023
  • 3 replies
  • 623 views

What happens when you’re on the student discount and graduate in the middle of that 1 year? (eg get student discount in January then graduate that same June)

 

Also saw that the subscription automatically renews itself. What happens when the university email goes away/gets deleted? Will the subscription keep charging me, or will it know to stop? Will there be a way to log in and make it stop if the email has been deleted from the school system?

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3 replies

kglad
Community Expert
Community Expert
July 2, 2023
Participant
July 2, 2023

does that mean after applying the student discount, i can change my email address to my personal one and keep the discount for that 1 year?

kglad
Community Expert
Community Expert
July 2, 2023

you should be able to change your email address anytime after your last student discount subscription starts.

 

and you can always cancel by contacting adobe support.  there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

John T Smith
Community Expert
Community Expert
July 2, 2023

A subscription renews each year, it does NOT stop until you cancel... cancel during month 12

 

To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html

Participant
July 2, 2023

how can you cancel during month 12 if the email address no longer exists/deleted by the school after graduation?

kglad
Community Expert
Community Expert
July 2, 2023

you get student rates for one year after finishing school.