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January 20, 2020
Question

Student Not Working

  • January 20, 2020
  • 1 reply
  • 165 views

I recently downloaded InDesign for a class project believing that my student discount would cover the cost. I have now been charged twice and am facing a big cancellation fee. Is it possible to get a refund and to use the program through the student discount? Thanks in advance.

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1 reply

John T Smith
Community Expert
Community Expert
January 20, 2020

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730