stupid creative cloud "Downloader"

Forum|Forum|4 years ago
November 22, 2021
2 replies
402 views

sorry if i am a bit rude now, but i am realy pissed off.. downloadprograms never been seriously and never worked well as a download in a browser... so i try since houres to install the creativ cloud and get allways the message "no connection to creativ server" the status page say the server is online and my internet also is well so whats happend.. i need to work not to wait this fffff download works

This topic has been closed for replies.

Jeffrey_A_Wright

Community Manager

Stefan, please try the suggestions of contacting the computer manufacturer and/or security software for additional assistance.

You are welcome to also begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen to work with our support team, but, likely, you are also blocked from starting a chat interaction on this computer.

Jeffrey_A_Wright

Community Manager

Stefan, sorry you are encountering problems installing Creative Cloud applications. Did you have any questions about the steps listed in https://helpx.adobe.com/download-install/kb/unable-to-reach-adobe-servers.html? Did you encounter any errors while creating the new User account or checking for updates for the operating system?

If you are confident that you have implemented the troubleshooting steps in https://helpx.adobe.com/download-install/kb/unable-to-reach-adobe-servers.html, please see https://helpx.adobe.com/download-install/kb/common-network-connectivity-issues.html for additional steps you can take to correct the connection error. In particular, a misconfigured software firewall or proxy server could cause be blocking the computer's ability to contact our servers.

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stefanb50859199Author

Participant

hi jeff i have a new computer and try to install the cloud new.. and it load and load and load, my internet is ok and i also tryed complete without firewall.. just in case.. first it said no connection to server.. but there no issues on the webpage for the server from adobe (all green) now it seems it have installed the cloud but it not finished at all while it not load and load and load and than say i am not login.. go to login .. than load and load and load and nothing....... i tryed all the help nothing helped its just a bug box it seems

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stefanb50859199Author

Participant

windows 10 is operating system

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