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juanmonzon
juanmonzon
Participant
May 15, 2026
Answered

Subscripción para profesores expirada o algo así...

  • May 15, 2026
  • 2 replies
  • 18 views

Utilizo la suite de Adobe SOLO para mi parte de clases y alguna cosa extra ocasional. 

 

Hemos pasado de pagar 30€ a pagar 65 y además si me doy de baja me amenazais con 360€ de penalización. 

Ya no dais soporte a los profesores? 

    Correct answer ShivangiGupta

    Hi @juanmonzon,

    Thank you for reaching out.

    I checked your account details and found that an email was sent on April 12, 2026 regarding your subscription renewal and a request to re-verify your educational status. Since the verification wasn’t completed, the plan has been updated to the standard pricing after the discounted student eligibility period.

    For more details on how the student and teacher discount works and how to maintain eligibility, please refer to this article:https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/renew-adobe-account-plan-student-and-teacher-discount.html

     

    I hope this helps clarify the situation. If you have any questions or need assistance with re-verification, feel free to let us know.

    ^Shivangi

    2 replies

    ShivangiGupta
    Community Manager
    ShivangiGuptaCommunity ManagerCorrect answer
    Community Manager
    May 15, 2026

    Hi @juanmonzon,

    Thank you for reaching out.

    I checked your account details and found that an email was sent on April 12, 2026 regarding your subscription renewal and a request to re-verify your educational status. Since the verification wasn’t completed, the plan has been updated to the standard pricing after the discounted student eligibility period.

    For more details on how the student and teacher discount works and how to maintain eligibility, please refer to this article:https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/renew-adobe-account-plan-student-and-teacher-discount.html

     

    I hope this helps clarify the situation. If you have any questions or need assistance with re-verification, feel free to let us know.

    ^Shivangi

    ^Shivangi
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 15, 2026

    yes.  did you renew your edu discount with adobe?  https://helpx.adobe.com/x-productkb/global/graduation-education-discount-expiry.html

     

    and, if so, check your account to make sure it’s still an education subscription, https://account.adobe.com

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