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kit_yinw77428404
kit_yinw77428404
Participant
December 28, 2017
Answered

Subscription Cancellation. Adobe is forcing me to continue subscription by no responding in customer support!!!! NO cancel button!!!!

  • December 28, 2017
  • 1 reply
  • 588 views

Hi Adobe,

I would like to cancel of my subscription for Acrobat Pro Month to Month. Tried contacting customer service through Chat but forever unable to get a representative. I have requested to cancel 2 months ago, but you are still charging me through my credit card. I have been waiting for your representative in Chat for days. And i do not see any cancel option in my subscription. Please do not ask me to read the guide on how to cancel.

Please help to cancel ASAP as i have not been using for 4 months.

Thank You.

    This topic has been closed for replies.

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    December 28, 2017

    To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

    -or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

    -or https://adobe.allegiancetech.com/cgi-bin/qwebcorporate.dll?idx=QFFU4Q

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