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ambas40767319
ambas40767319
Participant
November 30, 2018
Answered

Subscription cancellation - still billed

  • November 30, 2018
  • 1 reply
  • 489 views

Hi,

I have cancelled our subscription yet we have received a new bill of $31.79 for this month. I have not used the pictures therefore how do I cancel this bill since I have already cancelled our subscription?

Thanks you

Florence Lochrane

This topic has been closed for replies.
Correct answer kglad

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
November 30, 2018

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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