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Participant
April 15, 2020
Question

Subscription reduction gor existing customers

  • April 15, 2020
  • 2 replies
  • 951 views

Hi, I've been using Adobe products for over 20 years and have been a subscriber to the cloud for the last 3-4 years.

 

My package costs almost £50 a month.

 

I've not had any work since Lockdown and have no work on the horizon.

 

How about Adobe helps out existing faithful customers during these difficult times by either waiving our subscription fees, charging us the student fee or at least giving us the 39% reduction that you're currently offering to NEW users.

 

Please show some goodwill in these difficult times.

 

Gary Brady

This topic has been closed for replies.

2 replies

Tacafy大尉
Legend
April 18, 2020

Garyb42126557, good evening.
You seem to have made the same post here.

Please be careful in the future as it is against good manners to post the same content multiple times on the forum.
This post will be locked.


Reduction of Fees during Covid 19

Participant
April 18, 2020

Hi, 

I contacted Adobe via the online customer care and they've agreed to help me for 3 months.

 

It was quick and easy to contact them.

 

Very happy to have been treated like a valued customer.

 

Take care and stay safe 

 

Gary

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