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easygoing_Serenity0D4C
Participant
August 2, 2021
Question

Substance 3D

  • August 2, 2021
  • 2 replies
  • 143 views

Hello community, I have a question about this app.
I wanted to give it a try, and I have the Creative Cloud All Apps plan. But somehow when I enter to the app to download them, the only option that I have is to buy it, and not to download it.
Any idea of why this is happening, the substance is not going to be part of the all apps plan?

    This topic has been closed for replies.

    2 replies

    Kanikas
    Community Manager
    KanikasCommunity Manager
    Community Manager
    August 2, 2021

    Hi there, 

     

    Please make sure you are signed in with the correct email address. 

    You may also want to try steps shared in this link:https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

     

    Hope this hels! 

     

    Thanks 

    Kanika 

    LinSims
    Community Expert
    LinSimsCommunity Expert
    Community Expert
    August 2, 2021

    Substance is not part of the All Apps plan. 

     

    I do not know if this will change.

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