Support by a HUMAN?

Question

Hello,I need support by a human - concerning my subscription.On the homepage it says "Real support by real human" but I end up always on the same page(es) with text only (and of course not the solution for the problem).ThanksClaus

John T Smith · Answer

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI

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