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flyfisher200
Inspiring
July 5, 2017
Answered

Support Survey

  • July 5, 2017
  • 1 reply
  • 542 views

I recently had an issue necessitating contact with support. The initial stage was a complete disaster, the second stage excellent. Unfortunately there seems no way to make this point, including specifics, with Adobe via the "support survey." Is there a contact email?

Paul

This topic has been closed for replies.
Correct answer Sheena Kaul

Thanks for the feedback Paul.

I will surely pass it onto the team.

1 reply

Sheena Kaul
Sheena Kaul
Legend
July 5, 2017

Hi Paul,

I apologize for the terrible support experience that you received.

Is there a support case number that I can look into to forward your feedback to the concerned team?

Regards,

Sheena

F
flyfisher200Author
Inspiring
July 5, 2017

Hi Sheena, the case number is 0222478280.

Sheena Kaul
Sheena Kaul
Legend
July 5, 2017

Hi Paul,

Thanks for providing the case#, I have escalated the same to the concerned team and they will be following up with you on this.

Regards,

Sheena

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