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der_jonas
der_jonas
Participating Frequently
August 7, 2018
Answered

Surface Book 2 Touchpad not working in CC Apps

  • August 7, 2018
  • 2 replies
  • 1260 views

Hi Community,

i just bought a Surface Book 2. Installed the Adobe CC Apps (PS, ID, Ai) and tried to use the touchpad to Zoom/Scroll just like on my macbook before. But its just possible  to scroll horizontal and vertical. No zooming or moving the Workspace (just like when you press space bar)

Does anybody have the same Problem? Or any Suggestion to fix it?

Jonas

    This topic has been closed for replies.
    Correct answer Abambo

    OK! That's weird...

    But still it looks like an OS problem if it is a problem.

    At least the surface book seams to be fully supported: How to Take Advantage of Adobe Photoshop CC on Microsoft Surface Book - YouTube

    2 replies

    der_jonas
    der_jonasAuthor
    Participating Frequently
    September 27, 2018

    For me it seems like an Adobe Problem. Every Software supports the Touchpad correctly. Even Adobes Competitor Affinity is able to work it out. (Tested in Affinitys Publisher Beta)

    So in my opinion it is a bit too easy to blame Microsoft for the problem... no?

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    August 7, 2018

    Sorry, I cannot answer your question, but this seams to be an OS problem, as the gestures are not translated accordingly. May be you would be better of asking this ​also​ in the respective Microsoft fora.

    ABAMBO | Hard- and Software Engineer | Photographer
    der_jonas
    der_jonasAuthor
    Participating Frequently
    August 7, 2018

    The funny Thing is, they tell me to ask here:

    Surface Book 2 Touchpad not working in CC Apps - Microsoft Community

    Really weird

    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    August 7, 2018

    OK! That's weird...

    But still it looks like an OS problem if it is a problem.

    At least the surface book seams to be fully supported: How to Take Advantage of Adobe Photoshop CC on Microsoft Surface Book - YouTube

    ABAMBO | Hard- and Software Engineer | Photographer
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