Suscripcion

Hi there,

We are sorry to hear that you are facing issues with using the subscription however, we have checked your account and we see that you do not have any active subscription under the email address associated with the community.

Please check if you may have signed up with Adobe using an alternate email address

Since, this is a community forum, we are happy to share the link that can help you to connect with the Adobe Customer support for any further help via chat.

https://helpx.adobe.com/contact.html?rghtup=autoOpen

If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

Please do not share any personal/confidential information like email ID, bank details, etc here. This is a public forum.

Hope the information was helpful to you. Please let me know if you have any further questions.

Sincerely,

Rashmi Swain