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Participant
January 26, 2020
Question

Switch AdobeID on creative cloud

  • January 26, 2020
  • 2 replies
  • 212 views

Hi

Since these  my husband usually uses the creative cloud account it would be best if the account was in his name. One big advantage is then he could couple our LightRoom classic with his adobe ID on his IPad. (I dont use IPad for that)

Is this possible or must we wait till the subscription ends (october 2020 I think) and then stop it. After that he would then buy the subscription.

Anyone knows if t is possible to switch or if we must wait till october?

I use his email as alternate adress if that makes things easier somehow...

britt

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
January 27, 2020

An Adobe ID or log-in is tied to an e-mail address and password only.  The name of the account holder is irrelevant to your devices.  So I don't see how changing names will be beneficial. 

 

Nancy O'Shea— Product User & Community Expert
John Waller
Community Expert
Community Expert
January 27, 2020

I assume they have two separate Adobe IDs and want to switch the subscription from one Adobe ID to the other.

John T Smith
Community Expert
Community Expert
January 26, 2020

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730