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Participant
October 20, 2017
Answered

Switch from the Creative Cloud Photography plan to the Creative Cloud Photography plan with 1 TB

  • October 20, 2017
  • 1 reply
  • 367 views

I'd like to switch from the Creative Cloud Photography plan to the Creative Cloud Photography plan with 1 TB. But everytime I click Plans & Products, and then click Manage plan I see an empty frame without any content and without plan details. No Buttons for Switch Plan or Cancel Plan. Nothing. What's wrong? Any hints?

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Correct answer kglad

1. try a different browser

2. using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
October 20, 2017

1. try a different browser

2. using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

hjkaiserAuthor
Participant
October 20, 2017

Using Firefox instead of Safari solved the problem. Thanx.

kglad
Community Expert
Community Expert
October 20, 2017

you're welcome.