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A
Anonymous
January 5, 2012
Question

Switched from PC to MAC

  • January 5, 2012
  • 1 reply
  • 744 views

Hey, just before Christmas I downloaded PS Elements 10 on my PC then my computer died and I switched to a MAC. Can I re-download my order onto my new Mac??

Thanks, Tracy

    This topic has been closed for replies.

    1 reply

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    January 5, 2012

    Certainly just complete the following steps to download your software again.

    Log in to your Adobe account to download your software.

    1. Go to the Adobe Store for your country and sign in with your Adobe ID and password.
    2. Click My Orders and then My Order History.
    3. Locate the order number, and click the Download link in the Downloads column.
    4. Start the download by doing one of the following:
    5. Click Download and follow the onscreen instructions.
    6. Click Akamai Download Manager and follow the onscreen instructions.
    7. Click Alternate Download Method, and then click the .7z and .exe files (Windows) or the .dmg file (Mac OS) to download the software to your computer.
    A
    Anonymous
    January 5, 2012

    Well I think it loaded - the Akamai said it was sucessful, but I can't locate the program anywhere on the computer??? Any ideas?

    Thanks.

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    January 5, 2012

    7annecy7 I would recommend reviewing Find downloaded files for information about how to locate your download.

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