Skip to main content
B
bene54
Participant
March 20, 2022
Question

switching from PC to mac

  • March 20, 2022
  • 2 replies
  • 81 views

I have ecently puprchased Photoshop Elements for Windows 2022.  I was having a lot of problems with my PC so decided to get a Mac 13 Pro.  Can I redownload the Mac version to it'  Or would I have to buy it all over again?

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
March 20, 2022

Not sure your Windows serial number will work with Mac version.  You would need to ask Adobe Support about that.  

 

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Also I'm not sure if Elements is compatible with Mac Monterey.  Check the system requirements.

https://helpx.adobe.com/photoshop-elements/system-requirements.html

One possible workaround is to install Parallels virtual machine on Mac and install Windows 10 on Parallels. 

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
March 20, 2022

If you bought the disc version (such as from Amazon) you have both versions in the box

 

If you bought via download you get ONE version for ONE operating system

 

You MAY be able to swap

https://helpx.adobe.com/x-productkb/policy-pricing/exchange-product-language-os.html

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices