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November 19, 2016
Answered

Switching from photography plan to complete for students

  • November 19, 2016
  • 1 reply
  • 251 views

Good Evening,

I have a photography plan for individuals and I would like to switch to All Apps plan for students. I tried to do it via the website, but I receive a message to contact support. I would also like to know what academic proof wouild be sufficieint.

This topic has been closed for replies.
Correct answer John T Smith

You will need to contact Adobe to cancel your current subscription without the usual early cancel fee

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

Adobe Education... Start here https://creative.adobe.com/join/edu

Education Plan https://creative.adobe.com/plans?plan=edu

FAQ https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html

When you buy an Education subscription, the terms you "click to agree" should be clear about the first/later years

-One Year Intro Price https://forums.adobe.com/thread/2238972 may help

http://www.adobe.com/products/creativecloud/students.edu.html

http://www.adobe.com/education/students/student-eligibility-guide.edu.html

Redemption Code https://creative.adobe.com/educard

ID Proof http://www.adobe.com/store/au_edu/academic_id.html

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
November 19, 2016

You will need to contact Adobe to cancel your current subscription without the usual early cancel fee

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

Adobe Education... Start here https://creative.adobe.com/join/edu

Education Plan https://creative.adobe.com/plans?plan=edu

FAQ https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html

When you buy an Education subscription, the terms you "click to agree" should be clear about the first/later years

-One Year Intro Price https://forums.adobe.com/thread/2238972 may help

http://www.adobe.com/products/creativecloud/students.edu.html

http://www.adobe.com/education/students/student-eligibility-guide.edu.html

Redemption Code https://creative.adobe.com/educard

ID Proof http://www.adobe.com/store/au_edu/academic_id.html

November 20, 2016

Okay, thank you for the answer