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Participant
July 8, 2016
Answered

Switching my account to a new computer

  • July 8, 2016
  • 1 reply
  • 399 views

Hello!

I have recently gotten a new computer and I downloaded creative cloud onto my new macbook and logged in, but none of my purchased apps are on it. (such as light room, photoshop, etc.) It keeps telling me I need to buy a subscription, but I have already bought the package. How am I able to get my apps to show up on my account on my new computer and download them?

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1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
July 8, 2016