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Participating Frequently
December 5, 2018
Question

System Requirements

  • December 5, 2018
  • 1 reply
  • 4431 views

Adobe lists the system requirements for Creative Cloud. Can someone walk me through checking my laptop to see if it meets the requirements?

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1 reply

John Waller
Community Expert
Community Expert
December 5, 2018

These are user to user forums staffed mostly by volunteers who are Adobe customers, just like you.

Please post:

  • Your laptop specs
  • Which exact operating system you are using
  • Which specific Cloud apps you plan to use - few people use them all
Participating Frequently
December 5, 2018

I don't know my laptop specs. That's what I need help with. Where do I find the specs?

I'm using Windows 10, and I want to run Photoshop and Illustrator.

John Waller
Community Expert
Community Expert
December 5, 2018

Start with Settings > System > About

https://www.windowscentral.com/how-check-your-computer-full-specifications-windows-10

Just that for now. We'll let you know if we need more.

Ensure that you're not running Windows 10 versions 1507, 1511 or 1607. They are not supported.

If you are then update Windows 10.