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Participant
February 19, 2017
Answered

System requirements for Photoshop CC

  • February 19, 2017
  • 3 replies
  • 15460 views

i am new to the world of mac . i have a macbook pro. i have installed lightroom but can't install photoshop . this message keeps coming up

This computer does not meet the minimum system requirements for Photoshop. Please refer to the system requirements in the Help documentation for a full list of hardware and software requirements for Photoshop.

Please can someone point me in the right direction of what i need to do.

Thank you

This topic has been closed for replies.
Correct answer John Waller

Photoshop CC requires OS X 10.10 or later. Your image indicates that you are running OS X 10.9.5.

So you'll have to upgrade your operating system (or upgrade your computer) to run CC.

macOS - How to Upgrade - Apple

P.S. For future posts, best to take a screenshot and upload it rather than a photo of the screen

How to take a screenshot on your Mac - Apple Support

3 replies

Participant
January 18, 2018

Also having the same problem right here! The message 'This computer does not meet the minimum system requirements for Photoshop CC. Please refer to the system requirements in the Help documentation for a full list of hardware and software requirements for Photoshop CC.' keeps coming up but I am pretty sure the computer meets the requirements.

Jeffrey_A_Wright
Community Manager
Community Manager
January 18, 2018

Fayec99419927, I am sorry but the current release of Photoshop CC requires macOS 10.11 or later.  Please see the link offered by Nancy in post #1 of this discussion.

If you are unable to upgrade the operating system to macOS 10.11, or later, then see Learn how to install your Creative Cloud apps​ for details on how to install previous versions of Photoshop that are compatible with Mac OS 10.10.5.

Participant
January 18, 2018

Hi Jeff,

Thanks for your prompt reply!

Is it possible to download the free trial of an older version?

Thanks!

John Waller
Community Expert
Community Expert
February 19, 2017

Find the specs of your Mac and post them here

How to find your Mac's basic specs in OS X - CNET

Apple icon > About This Mac > System Report

Copy and paste the info from that screen here.

Participant
February 19, 2017

John Waller
Community Expert
John WallerCommunity ExpertCorrect answer
Community Expert
February 19, 2017

Photoshop CC requires OS X 10.10 or later. Your image indicates that you are running OS X 10.9.5.

So you'll have to upgrade your operating system (or upgrade your computer) to run CC.

macOS - How to Upgrade - Apple

P.S. For future posts, best to take a screenshot and upload it rather than a photo of the screen

How to take a screenshot on your Mac - Apple Support

Nancy OShea
Community Expert
Community Expert
February 19, 2017

Which version of Photoshop?

See link below.

Photoshop system requirements

Nancy O'Shea— Product User & Community Expert
Participant
February 19, 2017

photoshop cc