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Participant
April 28, 2022
Question

Tenho MacAir com processador M1. Trava ao instalar. E não existe atendimento da Adobe ao cliente.

  • April 28, 2022
  • 1 reply
  • 341 views

Tenho MacAir com processador M1. Trava ao instalar. E não existe atendimento da Adobe ao cliente.

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1 reply

kglad
Community Expert
Community Expert
April 29, 2022

what hangs? 

 

the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud?

 

if so, is the download hanging?  if so,  use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html