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주영이82639492
Participant
September 28, 2019
Question

Termination of automatic payment

  • September 28, 2019
  • 2 replies
  • 160 views

I applied for free experience in the Premier Pro 7 days ago. 

Yesterday was the day when the 7th day ended, so I tried to press the cancellation button but it was not there.

So, 24,000 won was automatically paid last night.

Please cancel this program. please

    This topic has been closed for replies.

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    September 28, 2019

    See help artricle below.

    How to cancel your trial or subscription

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

    Nancy O'Shea— Product User & Community Expert
    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    September 28, 2019

    This is a public forum, not the link to Adobe support
    -other users here can't help with that specific problem
    -please click the link below to contact Adobe staff to help
    Be sure to remain signed in with your Adobe ID before accessing the link below
    -you must also allow 'cookies' in your web browser for this to work
    https://helpx.adobe.com/contact/support.html

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