Hi Guys
I am a Mac user and have the student offer for all programs. I pay every month. Since I tried to update programs I get error handling "test period has expired". I can not open the programs anymore.
I tried to log in again. It works but does not solved my problem. I understand the error message not that there is no problem with the debits.
Thanks in advance for your help
Ps: and sorry for my english 
check your account to verify your subscription is what you expect and to verify your adobe id (used in the next step), https://www.adobe.com/account.html
if your account shows
a. your subscription is active,
1. sign out and then back in to your cc desktop application using the same adobe id above to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
2. if that fails, https://helpx.adobe.com/creative-cloud/kb/cc-reverts-to-trial.html
if your account shows
b. you have no subscription and you're paying for one
1. using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html
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