Participant

Question

The app is crashing

Forum|Forum|6 years ago
November 17, 2019
1 reply
221 views

At our CFO

he has win10

The app is crashing with error 1001

fault bucket 1548716756956377711,yype 1

event name:APPCRASH

Response: Not available

Cab id:0

Need help what to do ?

Thanks

Shanan

CC FAQ

This topic has been closed for replies.

AxelMatt

Community Expert

The first what do to is to explain more detailed your problem.

Which app you work with?

When the app is crashing?

What is the exact error message? If possible please post a screenshot.

In the meantime please take a look here if it's helped:

https://community.adobe.com/t5/get-started/creative-cloud-desktop-failed-to-update-error-code-1001/td-p/8060344

https://community.adobe.com/t5/get-started/error-1001-creative-cloud-update/td-p/9357026

https://helpx.adobe.com/download-install/kb/failed-install-creative-cloud-desktop.html

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI

S

shanan@eltek.co.ilAuthor

Participant

The application is Adobe Acrobat XL Standart

It crashing as we run it

There is no notice on the desktop

There is no message on the desktop
The error file is taken from the computer logs

Thanks

Shanan

Just Shoot Me

Legend

If this just started happening then What has Changed on that computer just before this started.

A Windows update?

Other software added?

A hardware change?

Any other problems with the system?

Could be many things causing this to happen. Main thing is simply a hardware problem, hard drive problem or faulty RAM. Could also be an overheating issue. When was the last time the computer case was cleaned of dust?

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